mnn7 Privacy Policy: How We Handle Your Account Data
This policy explains what information mnn7 collects when you use your account, how we use it, and what choices you have over it. Access to our platform and its features depends on your local law and eligible regions in Bangladesh.
Account data kept private
bKash, Upay, Bank Transfer context only
Your rights explained clearly
Bangladesh-applicable policy
POLICY FOUNDATION
What Data We Collect and Why
When you open an account with us, we collect the information you submit during registration — your name, contact details and account credentials. When you carry out a transaction through bKash, Upay or Bank Transfer, we record the transaction reference, amount and method to maintain your account history and support any queries you raise. We also collect technical data from your device and browser session — such as IP address, device type and session timestamps — to keep your account accessible across sessions and detect unusual activity. We do not sell your personal data to third parties. We do not share it with advertisers. Where we work with third-party service providers to operate the platform, those providers are required to handle your data only for the purpose we specify and in line with this policy. Any data collected is held only for as long as it is needed to operate your account, comply with applicable record-keeping requirements, or resolve open support cases. The exact retention period depends on the nature of the data and the requirements of relevant jurisdictions. If you have questions about what we hold, the contact path is set out in the Support section below.
bKash
Transaction references from bKash deposits are stored in your account history for reconciliation and support purposes.
Upay
Upay payment records are linked to your account wallet log and retained for as long as your account remains active.
Bank Transfer
Bank Transfer details submitted during a deposit are recorded to verify receipt and update your account balance accurately.
POLICY SCOPE
What This Policy Covers and What It Does Not
Not every interaction on mnn7 falls under this single policy document. Some areas — your account access steps, third-party payment processors, and linked external services — operate under separate terms or under the policies of those providers. This section sets out clearly what sits inside and outside the scope of this privacy policy so you know exactly where to look.
Account access and login
Covered. Data collected during login, session management and account verification falls within this policy. We use it solely to authenticate your identity and keep your session secure.
Payment transactions via bKash, Upay or Bank Transfer
Partially covered. We record transaction references and amounts on our side. The data processed by bKash, Upay or your bank is governed by their own separate privacy policies, not ours.
Site content and game activity
Covered. Records of which games you open, bet history visible in your account and session logs are held by us and fall within this policy's data-handling rules.
Third-party links and external services
Not covered. If you follow a link from our platform to an external site, that site's own privacy terms apply. We are not responsible for how external services handle your data.
YOUR ACCOUNT RIGHTS
Actions You Can Take Under This Policy
You have practical options when it comes to the data we hold about your account. First, you can request a summary of the personal information we have on record for you — submit this request through our support channel and we will respond within a reasonable period. Second, if you notice an error in your account details — a misspelled name, an outdated contact address — you can update most fields directly from the account settings page after login; for fields that require verification, contact support and we will walk you through the correction process. Third, if you want to close your account and have your data removed from active records, you can raise this request via support; deletion is subject to any outstanding transaction history we are required to retain. Finally, if you have a question about how a specific piece of your data is being used, you can ask us directly — we will give you a factual answer rather than a generic policy reference.
Review your records
Contact support to request a summary of the personal data we hold linked to your account. We respond to these requests on a case-by-case basis.
Correct account details
Log in and go to account settings to update your contact information. For identity-linked fields, raise a correction request through support.
Request data removal
Submit a deletion request through our support channel. Active transaction records required for reconciliation may be retained as required by applicable rules.
Raise a policy question
If something in this policy is unclear or you want to know how a specific data point is used, contact us directly. We answer questions about your own data specifically.
REACH OUR TEAM
How to Contact Us About This Policy
If you need to exercise any of the rights described above, or if you simply have a question about how your data is handled, our support team is your direct line. Use the contact path that suits you — all three routes below connect to the same team and the same account records.
Live chat
Open the chat icon in your account dashboard after login. Describe your data question and the team will access your account record directly to assist.
Email support
Send your query to our support email address listed in the account help section. Include your registered account name so we can locate your records without delay.
Account help page
The help page inside your account lists the current support paths and any updates to contact availability. Check there first if you are unsure which route to use.
DATA HANDLING STANDARDS
How We Protect and Manage Your Data
Our approach to your data is built around four consistent practices: we collect only what is needed, we hold it only as long as necessary, we restrict who inside our operation can access it, and we give you a clear path to ask questions or request changes. Account security is maintained through session controls that log you out after inactivity and flag login attempts from unrecognised devices. Cookies are used to keep your session active across pages and to remember your account preferences — you can manage cookie preferences through your browser settings. We review this policy when there are changes to how the platform operates or when applicable requirements change; the current version is always the one published at this URL.
Data minimisation
We collect only the information your account and transaction history require. We do not gather data on browsing outside our platform or link your account to external advertising profiles.
Cookie use
Session cookies keep your account active as you move between pages. Preference cookies remember your account settings. You can adjust cookie permissions in your browser at any time.
Account security controls
Automatic session expiry and login monitoring are active on your account. If you spot a login you did not make, contact support immediately so we can review access and act on your account.
Policy updates
When we update this policy, the revised version replaces the previous one at this URL. Continued use of your account after an update means you have reviewed the current terms.
POLICY FAQ
Common Questions About Your Privacy on mnn7
These are the questions we hear most often when it comes to account data, privacy rights and how this policy works in practice. If your question is not here, contact support directly.
What personal data does mnn7 collect when I open an account?
We collect the name, contact details and credentials you submit during registration. We also record session data — device type, IP address and login timestamps — to keep your account secure and accessible. We do not collect data beyond what your account operation requires.
Are my bKash or Upay transaction details stored on mnn7's side?
Yes. We store the transaction reference, method and amount on our side to maintain your account wallet history and handle any support queries. The data processed by bKash or Upay directly is governed by their own privacy policies, not this one.
Can I see all the data mnn7 holds about my account?
Yes. Submit a data review request through live chat or email support. Include your registered account name. We will compile a summary of the personal data linked to your account and respond within a reasonable timeframe.
How do I correct a mistake in my account details?
Log in and open account settings — most contact fields can be updated directly there. For identity-linked fields that require verification, raise the correction through support and we will confirm the process for your specific account.
Does mnn7 share my data with third parties or advertisers?
We do not sell your data or share it with advertisers. Where third-party service providers help us operate the platform, they handle your data only for the specific purpose we define and are required to follow the same data-handling standards we apply.
How do I request that my account data be deleted?
Contact support with a deletion request. We will process it and remove your data from active records. Some transaction history may be retained for the period required under applicable record-keeping rules, after which it is also removed.