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These terms set out the rules that apply when you access mnn7 and use your account — covering everything from how your wallet works to what we expect from each side. Access and eligibility depend on your local law and the eligible regions we serve, so read through before you start.
By opening an account on mnn7 and using any part of the platform — whether you are funding your wallet via bKash, sending a transfer through Upay, or using Bank Transfer — you are accepting these terms as they stand at the time of that action. We update these terms when our services or operational requirements change. When we do, the updated version replaces the previous one and takes effect from the date we publish it. You are responsible for checking this page periodically. If you continue using your account after an update, that counts as acceptance of the revised terms. These terms do not override any applicable law in your jurisdiction. Where a provision conflicts with a local legal requirement in Bangladesh or another eligible region, the legal requirement takes precedence. We do not offer access in regions where doing so would be unlawful, and we reserve the right to restrict or suspend accounts that fall outside our eligible regions. Nothing in these terms removes any consumer rights you hold under applicable law. If any single clause is found unenforceable, the rest of the terms continue in full effect.
bKash deposits and withdrawals are subject to the transaction limits and verification steps shown in your account wallet at the time of the request.
Upay transfers follow the same account-verification path as bKash; the current limits are displayed inside the payment section of your account dashboard.
Bank Transfer requests are processed according to the instructions and fields shown in your account. No external steps apply beyond what is visible there.
Not every interaction with mnn7 is governed by exactly the same rules. This section draws a clear line between what these terms cover and what sits outside them, so you know which policy applies when you have a question.
Your ability to log in, manage your profile, change account details and review your transaction history is fully covered by these terms. Access is conditional on eligibility under your local law and the regions we serve.
Deposits and withdrawals processed through bKash, Upay or Bank Transfer fall within these terms. The specific limits and verification requirements shown in your account at the time of the transaction also apply.
Game content available in the lobby — including titles from Spadegaming, Joker, JDB and Pragmatic Play — is subject to each provider's own licensing conditions in addition to these terms. We do not override those provider conditions.
Links or integrations that take you to an external service, including any third-party payment processor, operate under that third party's own terms. We are not responsible for their policies or for actions they take on your data.
These terms are not just obligations — they also describe concrete steps you can take when you need to review, correct or question something on your account. Your transaction history is available inside your account dashboard after login; it reflects every deposit and withdrawal you have made, including bKash and Upay transfers. If any detail on your account appears incorrect — your registered name, contact number or payment method on file — you can update it through the account settings page. For anything you cannot update directly, our support team handles correction requests. If you believe a term has been applied incorrectly to your account, you have the right to raise that through our support contact path. We will respond and, where the concern is valid, correct the record or adjust the account status accordingly. These steps are open to you at any time while your account is active.
Your full transaction log — including all bKash, Upay and Bank Transfer activity — is visible in your account dashboard. No separate request is needed to access it.
Navigate to account settings to update your contact details or registered payment method. Changes that require identity verification will prompt the relevant steps on screen.
If you believe a term has been applied incorrectly, contact support with your account reference and the specific transaction or action in question. We will review and respond.
For anything beyond self-service — account status queries, restriction reviews or payment discrepancies — our support channel handles requests submitted through the contact form or live chat.
If you have a question about how these terms apply to your account, or if something on the platform does not match what is written here, there are three ways to get in touch. Pick the channel that suits the urgency of your query.
Open the chat widget from any page inside your account. This is the fastest path for questions about a specific transaction, a payment held in review or an account restriction you want explained.
Submit a written query through the contact form on our support page. Include your account reference and the clause or transaction you are asking about so we can respond with the right detail.
For formal policy questions or written records of a dispute, email our support address listed in the contact section of your account. We acknowledge all emails and respond in the order received.
Handling your account and payment data carefully is not optional — it is part of what these terms commit us to. Here is how we approach the four areas that matter most to the people who use this platform.
We collect only the account and payment data needed to operate your wallet and process transactions. Your bKash or Bank Transfer details are used solely for processing the request you initiate — not shared with unrelated third parties.
We use cookies to keep your session active across device switches — so your account state is preserved whether you move from mobile to desktop or back. You can manage cookie preferences through your browser settings.
Your account password and any linked payment method are your responsibility to keep secure. If you suspect unauthorised access, use the account settings page to change your password immediately and then contact support.
We retain account and transaction records for as long as required by applicable law and our operational obligations. To request a review of what we hold or to ask about deletion, submit a written request through the contact form.
These are the questions we hear most often about how these terms work and what they mean for your account on mnn7.
Yes. Any transaction you make through bKash — whether a deposit into your account wallet or a withdrawal — is covered by these terms. The specific limits and verification steps for bKash are displayed inside your account at the time of the transaction.
When we update these terms, the new version is published on this page with an updated effective date. Continuing to use your account after that date means you accept the revised terms. We recommend checking this page periodically so you are always aware of the current version.
Access depends on your local law and the eligible regions we serve at any given time. We do not offer access in regions where doing so would be unlawful. If your region is not supported, you will see a notice at login rather than access to the account.
Go to account settings after login and update the field in question. If the detail requires identity verification to change — such as your registered name or payment method — the page will prompt the relevant verification step. For anything you cannot update directly, contact support with your account reference.
Reach out through live chat or the contact form and include your account reference along with the specific transaction or decision you are questioning. Our team will review the case against the current terms and respond with a written explanation.
We retain data for as long as our operational obligations and applicable law require. If you want to know exactly what we hold or ask about a deletion request, submit a written request through the contact form. We will respond with the relevant detail.